From 07/May/2020, Between will convert the account, who never connect(sign in) to the service for a year, to a dormant account.
We will inform the users through email, which is your Between ID, 30 days before the account to be dormant.
If you sign in to the service(either the mobile app or PC app) in the given period, then your account will not be converted to a dormant account.
※Please check the email whether Between auto-reply emails are well receiving or not.