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About Hearts/Stickers

  • What are 'hearts'?
  • I want to purchase stickers.
  • I changed my device and my recharged Hearts have disappeared.
  • My payment was processed but my Hearts haven't been recharged.
  • There has been a duplicate payment with my Hearts purchase.
  • I can't find the stickers I bought.
  • If I make a new connection, will my stickers disappear?
  • I want to refund hearts/stickers
  • What are 'Free Hearts'?
  • My free Hearts weren't saved.
  • I want to change my payment method.
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